Learn more about getting involved


Ryan White HIV/AIDS Program grantees and their subproviders across the country are invited to join this national retention Campaign sponsored by the Health Resources and Services Administration HIV/AIDS Bureau in coordination with the National Quality Center. Click for more information about who is involved.


The goal of the in+care Campaign is to bring patients back to care and keep others from falling out of care. This national initiative is a no-cost, voluntary quality improvement effort focused on retention. For the Campaign we’re not just measuring outcomes, we’re actively improving lives. After all it’s not data, it’s people.


Not staying in care is the biggest barrier to better patient health. But when patients stay in care they get the services that they need. When patients are retained in care they’re more likely to be medication adherent, have undetectable viral load, less opportunistic infections, and fewer HIV transmissions. That is after all why you entered the HIV field in the first place, isn’t it? To make a difference.

Your benefits to participate include:

  • Access to renowned quality improvement and retention experts for support and coaching
  • National real-time benchmarking data on key retention measures available for all participating agencies
  • Take advantage from successes of your peers and share your best practices with them
  • Alignment of organizational goals with the National HIV/AIDS Strategy
  • Improved quality management competency
  • Broad, far-reaching, immediate impact in improving patients' lives since keeping patients in care extends their lives and makes for healthier communities.
Introducing Partners in+care

Partners in+care is a new community for people living with HIV/AIDS and their allies from around the country to join together to improve our efforts to help people living with HIV/AIDS stay in care or get into care. Partners in+care activities are designed for and by people living with HIV/AIDS with the primary purpose of engaging people living with HIV/AIDS in the Campaign. Please click on the Partners tab at the top of this page to learn more about this new and exciting component of the Campaign.

Medscape Today News - Series on Retention

The in+care Campaign is excited to announce that members of its Technical Working Group are authoring articles for a new Medscape Today News Series on Retention in HIV care. The Technical Working Group is made up of nationally renowned researchers and providers who have a strong track record in researching or promoting patient retention in HIV care. Bruce Agins, MD MPH, New York State Department of Health AIDS Institute Medical Director, wrote the opening article in the series, which is now available at the link below. We recommend that you subscribe to HIV/AIDS MedPlus to be informed of new and exciting articles in this series!

HIV Care Retention and the Goal of an AIDS Free Generation. Drs. Laura Cheever and Rupali Doshi sum up the importance of retention in HIV care to achieve a healthier population. February 2013

Improving Retention in HIV Care in Resource-Limited Settings. Dr. Elvin Geng looks at the challenges and opportunities for improving retention in resource-limited settings. December 2012

Implementing QI in HIV Clinics to Improve Retention in Care. Dr. Amy Sitapati reviews key elements for implementing quality improvement initiatives that promote retention in HIV care. November 2012

Monitoring Rates of Retention in HIV Care Across the State. Dr. Avnish Tripathi discusses the use of eHARS data in South Carolina and the limitations of the use of statewide surveillance data. November 2012

How Health Departments Promote Retention in HIV Care. Dr. Julie Dombrowski considers how initiatives from state and local health departments in the U.S. can help promote rates of retention in HIV Care. September 2012

Improving Retention in HIV Care: Which Interventions Work? - Dr. Michael Mugavero reviews different initiatives that have proven effective in improving rates of linkage to and retention in HIV care. September 2012

Engaging in HIV Care: What We Learned from AIDS 2012 - Dr. Edward Gardner looks at how data presented at the AIDS 2012 meeting on engagement in the HIV care cascade might help improve retention rates in clinical practice. August 2012

How Should We Measure Retention in HIV Care? - Dr. Thomas P. Giordano weighs the strengths and limitations of the many tools used to measure retention in HIV care in different clinical settings. August 2012

Retention In HIV Care: The Scope ofthe Problem - Dr. Bruce Agins outlines key factors that undermine effective follow-up and retention in caring for patients with HIV. July 2012

In addition, Medscape has put together a page of resources from the 2012 International AIDS Conference in Washington, DC. One of pieces featured, is a video address by Dr. Bruce Agins.


Campaign References List

Visit the Resources page and look in the Additional Resources folder to find a list of scientific references HAB and NQC used as a basis for this Camapign.

Campaign Toolkit

To request our in+care Campaign Toolkit with an overview about this Campaign, a retention literature review, and a resource CD, please click the "+ request welcome toolkit" button below and email us your name and mailing address and we will send you the Campaign Toolkit.

If the button does not work for you, just manually compose an email using the following email address and subject line:

Email address: incare@nationalqualitycenter.org
Subject line: Toolkit for in+care Campaign

Join our campaign

The in+care Campaign is designed to facilitate local, regional, and State-level efforts while building and sustaining a learning community among Ryan White HIV/AIDS Program grantees.

Participation in the campaign is voluntary and Ryan White HIV/AIDS Program grantees and their subproviders across all funding streams are invited to join us.

Expectations for participation:

  • Participating agencies enroll for a 12-month commitment
  • Bi-monthly reporting of performance data on up to 4 uniform Campaign-related measures every other month
  • Routine submission of a simple progress report to highlight improvement strategies and challenges
  • Participation in monthly conference calls/webinars on content expertise and promotion of peer sharing and learning
  • Participating agencies have access to quality improvement coaches for support
  • Where possible, regional/local meetings of Campaign participants are held to meet up face-to-face.